Business Paper 1 — Marketing and People
The 10-Mark Assess Guide
Provenance (2026-09-29). Read first, in full: research/veridian/WBS11-verified-facts.md
and forge-exam-technique-guide.md (§2's "Assess" subsection already states the four-level
shape and the supported-judgement requirement — this file goes deeper via two genuine graded
scripts on the same question, one Level 3 and one Level 2, plus a second, independently
verified anchor at a different series). No ~/Downloads/FINSTO/ source exists for WBS11
(confirmed by direct search — see the Define file's provenance note). Re-extracted directly
this session with pdftotext -layout: the June 2019 mark scheme, question paper and graded
exemplar-responses booklet for the Q1(e) worked example below, and — independently, for the
cross-series check — the January 2024 mark scheme and question paper
(Business_Unit 1_MS_January_2024.pdf, Business_Unit 1_QP_January_2024.pdf) for the Meqnes
Boston Matrix question, confirming the same nine-bullet indicative content and four-level
table recur, near word-for-word, nearly five years apart. Every quotation is kept under
roughly fifteen words with its source named.
WBS11 10-Mark Assess Question — Verified Tariff Deep-Dive
1. What the tariff actually is (verified)
Four levels — Level 1 (1–2), Level 2 (3–4), Level 3 (5–7), Level 4 (8–10) — confirmed directly in both the June 2019 and January 2024 mark schemes, word-for-word identical descriptor text across the near-five-year gap. The one addition Level 4 carries over Discuss's Level 3 ceiling: "leading to a supported judgement." Also confirmed and worth repeating because it is easy to misremember from Units 3/4 of this same subject: Assess is capped at 10 marks on this paper, not the 12 marks the identical command word carries on WBS13/WBS14 — a genuinely smaller target, not a typo.
2. The real graded script pair — what separates Level 3 from Level 2 on the same question
Q1(e): "T-shirts and hooded tops are Superdry's cash cows. Assess the extent to which the Boston Matrix may help Superdry compete in the clothing market." Indicative content, re-confirmed directly and matching the January 2024 Meqnes version's own bullets near word-for-word: the Matrix's four categories; its use in directing funding from cash cows to new ranges; its limitation as "only a snapshot… little or no predictive value"; the "just because a product is a dog" caveat against automatic discontinuation; and the closing comparative-evaluation point that product life cycle "may be a better method… as it takes account of life span."
- Exemplar A — 7/10 (Level 3). Correctly categorised t-shirts as cash cows and analysed the funding consequence, and separately discussed question marks needing investment to grow. The examiner's own account of what was missing to reach Level 4 is precise: the response "lacks a little depth and breadth of analysis" (it treats each category somewhat in isolation, rather than tracing how funding actually moves between them — cash cows funding stars, dogs being eliminated to protect margins) and, separately, "has not yet offered any attempt at assessment" until late in the answer, when it does raise the Matrix's limitations but without enough range or balance to reach the top band.
- Exemplar B — 3/10 (Level 2, the lowest mark in that band). Identified the categories and attempted an application (categorising t-shirts as stars, not cash cows — a misapplication the examiner notes directly) without developing the consequence: "this could have achieved higher marks if it had been developed to explain how this affects the firm's decision making." The examiner's own worked-through version of what a Level 3 answer from the same starting point would need — correcting the category, then adding "however there would need to be some minimal investment in marketing to protect the current market share" — shows concretely that Level 2→3 is not about adding new content so much as completing the chain and adding the assessment sentence the mark scheme's own final two bullets reward.
The technique this pair makes concrete: Level 3 requires the chain to be complete (category → specific consequence for the named business, not just category → generic statement) and a first attempt at assessment (a limitation, stated and briefly applied). Level 4, which neither script reaches, additionally needs that assessment to be balanced and wide-ranging — multiple limitations weighed, not one — closing in a specific judgement about which side wins and under what condition, not a restated list of both sides.
3. Cross-series confirmation — the two dominant traps at this tariff
- Stakeholder substitution, the same error family documented at Discuss, confirmed
independently at Assess too: profit share's impact on Superdry rather than employees
(June 2019, a Discuss-tariff instance of the same trap family); airline competition's
impact on the airline rather than passengers (June 2022); job rotation's impact on
efficiency rather than the workplace experience named (June 2024); flexible working's
impact on the business generally, "no links to employee performance" (January 2025). Per
forge-exam-technique-guide.md§2, this is "the single most repeated distinct trap in this paper's whole confirmed history" — independently seen across three separate topics five years apart, at the Assess tariff specifically. - Generic counterbalance without the named business's own context: market segmentation (June 2023, "some students simply wrote 'however segmentation is expensive and risky'"), market mapping (June 2024, "however market mapping is costly and may be inaccurate" with "no development or coherent chains of reasoning"), niche market benefits for Lehman's (October 2020, "generic answers about the advantages of a niche market without putting into the context of Lehman's").
- Confusing two adjacent pricing concepts under time pressure: January 2024 Q2(e) (competitive pricing for a new fast-food entrant) — "some students did not understand the concept of competitive pricing… possibly confusing this with penetration pricing." This is a knowledge-application error specific to Assess-tariff pricing questions, distinct from the stakeholder and counterbalance traps above.
4. Self-mark checklist
- Does the final sentence name a specific side and the condition it depends on — not a restatement of both sides already covered in the body? (Neither script above reaches this; it is what separates Level 3 from Level 4.)
- If the question names a stakeholder, does every stage of the chain land inside that stakeholder's own experience, not the business's in general?
- Is each category, factor or option in the answer followed through to its specific consequence for the named business, not left as a general statement about that category?
- Is the assessment/limitation section balanced across more than one point, not a single clause — and does each point apply to the named business rather than the topic in the abstract?
- Have two adjacent, easily-confused concepts (e.g. competitive vs penetration pricing) been checked against their actual definitions before being used to build the answer?
What this file does not claim
The worked-script section verifies one real question (Q1e, June 2019) against two real graded scripts, independently cross-checked against the January 2024 Meqnes version of the identical question type to confirm the mark scheme's shape is stable, not a one-series artefact. The cross-series trap section draws on the facts bank's and exam-technique guide's own wider reading rather than a fresh re-extraction of every cited series in this pass.